Reach Us
What We Are Called Out For
Most calls we get are for doors that won't open, springs that let go, or openers that run the motor but never move the door. A good share of the homes we work on around Knoxville went up between 1958 and 2002, with a lot of that stock built in the 1980s and 90s - which means original torsion springs and openers that are long past their rated cycle count. We work on doors, springs, cables, tracks, rollers, and openers. We don't do fence gates, garage flooring, or structural framing work - if that's what you need, we'll tell you straight instead of taking the job anyway. If your door is original to a house from that era, chances are the hardware underneath it has never been swapped, even if the opener has.
Contacting Us
Call 865-217-1947. That's the number that gets answered, not a routing line. We're based at 1010 Wilder Pl, Knoxville, TN 37915, and we run service out from there to the surrounding area, including Fountain City, North Knoxville, South Knoxville, East Knoxville, Downtown, Fort Sanders, and Marble City close in, and out to Powell, Halls, Karns, Cedar Bluff, Rockford, and Farragut. When you call, tell us what the door is doing - won't open, won't close, makes a bang, opener runs but nothing moves - it helps us figure out what to bring before the truck leaves.
After You Call
We ask a few questions about the door: single or double, torsion or extension springs if you know, and roughly how old the opener is. Winters here get genuinely cold, and a cold snap is a common time for an already-tired spring to finally break, so if you're calling in that kind of weather you're not alone. We give you a time window, not a vague callback. If the fix needs a part we don't carry on the truck - certain opener boards or odd-sized panel sections - we'll say so up front rather than let you wait around for a guess.
Who Turns Up
The person who answers the phone is working from the same address as the crew, 1010 Wilder Pl, so there's no call center guessing at your street. Whoever comes out is there to look at the actual door in front of them, not sell you a package. Given the age spread of houses in this area - plenty from the 80s and 90s, some older - a lot of jobs end up being spring or cable replacement rather than a whole new door, and we'll tell you which one you actually need before we start, not after.
Frequently asked questions
Do you come out to Powell or Farragut?
Yes. We run service from our Knoxville location out to Powell, Halls, Karns, Cedar Bluff, Farragut, and the other surrounding communities. Call 865-217-1947 and tell us your area; we'll confirm we're coming your way before anything else.
Is there a dispatch center or do I call a local number?
865-217-1947 reaches us directly. We're based at 1010 Wilder Pl, Knoxville, TN 37915, and that's where the work is run from, not a national call center that forwards your info.
My opener runs but the door doesn't move - is that a quick fix?
Often it's a broken torsion spring or a snapped cable, especially on older doors. We can't say without seeing it, but that symptom is common enough on houses built in the 80s and 90s around here that it's usually one of a short list of causes.
Do you install new garage floors or fencing?
No. We work on garage doors, springs, cables, tracks, rollers, and openers. If your call turns out to be about something structural or outside that, we'll tell you rather than take the job.
Find Us
Visit Knoxville Garage Door Pros
1010 Wilder Pl, Knoxville, TN, 37915
Need a garage door fixed in Knoxville?
Call now or request a quote - tell us what the door is doing and where you are.